Urgent Situations & Emergencies
Some guidance towards differentiating between situations that are urgent and those that need an appointment.
What is an urgent situation?
An urgent situation is one in which you are concerned about yourself or another person who may be:
- at risk for suicide
- at risk for harm to others
- having difficulty functioning, i.e., not eating, not sleeping, etc.
- psychotic symptoms, ie, hearing voices or seeing things that are not there
These sorts of situations cannot wait for a routine intake appointment. Here are your options:
During business hours, Monday through Friday, 8am-5pm:
Call the Counseling Center, 909-748-8108, and let the administrative assistant know that you (or another student) need(s) to talk with a therapist as soon as possible. The administrative assistant will need to talk with the student in order to obtain contact information and a brief description of the situation.
If the crisis counselor is not available at that time, the administrative assistant will ask for the student's availability that day and will schedule a same-day phone assessment. The crisis counselor will call the student at the agreed upon time, will make a phone assessment, and will develop a plan for the student for care.
If you are viewing this on your mobile device, click this phone number to dial immediately 909-748-8960.
Additional resources will be added to this page over time. You can also contact the Counseling Center for additional information and resources.